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Content & UX Writing
Content Standards in Design Systems — Quiz
5 questions
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Question 1 of 5
Content Standards in Design Systems
A design systems team has a content standards document that lists 'use active voice' and 'be encouraging' as guidelines. A new UX writer is building a destructive confirmation dialog for permanently deleting a workspace. Applying 'be encouraging' to this dialog most likely produces which outcome?
Improved task completion rates, because encouraging language reduces user anxiety before irreversible actions
Trust damage, because an encouraging tone underplays the severity of an irreversible action at exactly the moment users need precise, serious language
No measurable effect, because users rarely read confirmation dialog body copy
Accessibility violations, because encouraging language in a dialog does not satisfy WCAG 2.2 error identification criteria
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