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Emerging & AI UX
Designing for LLM-Powered Products — Quiz
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Question 1 of 5
Designing for LLM-Powered Products
A product team builds a customer-support tool where users type free-form questions into a blank chat input. Users frequently complain they don't know what the system can help with and often get unhelpful responses. Which design change most directly addresses both problems?
Replace the blank input with a hybrid interface: structured prompt templates for common support tasks, with a natural language field available for complex or open-ended requests
Add a placeholder text inside the chat input that says 'Ask me anything about your account'
Display the model's chain-of-thought reasoning so users can see how it interprets their question
Increase the model context window so it can handle more ambiguous inputs without failing
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