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Emerging & AI UX
Voice User Interface (VUI) Design — Quiz
5 questions
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Question 1 of 5
Voice User Interface (VUI) Design
A VUI has failed to recognize the user's intent twice in a row on the same turn. According to the three-turn rule, what should the system do on the third failure?
Repeat the original prompt one more time with the same wording
Provide a graceful exit — such as transferring to a human agent, offering an alternative channel, or saving state for later
Ask the user to speak more slowly and try again
Silently reset the session to the main menu
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