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UX Foundations
Cognitive Load Theory (intrinsic, extraneous, germane) — Quiz
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Question 1 of 5
Cognitive Load Theory (intrinsic, extraneous, germane)
A checkout flow requires users to enter their shipping address, then billing address, then payment details, then review — four separate screens for information that was once on one long page. Which type of cognitive load is most directly reduced by this change?
Intrinsic load, because the task itself becomes simpler
Extraneous load, because users must hold fewer interacting elements in working memory at once
Germane load, because the multi-step structure teaches users a new schema
All three types equally, because splitting any flow always reduces total load
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